Booking and Cancellation Policy

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Bookings: 

• To book our services, payment must be made prior to securing a date or butler for your event.

• The Cheeky Butlers® reserves the right to cancel any booking if we cannot contact you and arrange payment. 

• If you reduce the number of butlers or hours from your original booking, The Cheeky Butlers® cannot offer refunds and our usual cancellation terms will not apply.

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Cancelations & Date/Time Change: 

• The Cheeky Butlers® cannot offer refunds within 7 days of the event date as some weeks we are fully booked and turn other clients away.

• Time changes are acceptable, but only in the event they are made 7 days in advance, as our butlers may not have availability.

• Date changes also apply and are subject to our butlers’ availability.

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Refund Policy:

• Refunds are acceptable provided the cancellation or booking change request is 3 days before the day of the event. 

• The Cheeky Butlers® can offer refunds within the 7 day period in the event of a natural disaster or occurrence that is neither to the fault of the client or us.