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Pink Sugar

Booking and Cancellation Policy


  • To book our services, payment must be made prior to securing a date or butler for your event.

  • The Cheeky Butlers™ reserves the right to cancel any booking if we cannot contact you and arrange payment. 

  • If you reduce the number of butlers or hours from your original booking, The Cheeky Butlers™ cannot offer refunds and our usual cancellation terms will not apply.

Cancelations & Date/Time Change: 

  • The Cheeky Butlers™ cannot offer refunds within 7 days of the event date as some weeks we are fully booked and turn other clients away.

  • Time changes are acceptable, but only in the event they are made 7 days in advance, as our butlers may not have availability.

  • Date changes also apply and are subject to our butlers’ availability.

Refund Policy

  • Refunds are acceptable provided the cancellation or booking change request is 7 days before the day of the event. 

  • The Cheeky Butlers ™ can offer refunds within the 7 day period in the event of a natural disaster or occurrence that is neither to the fault of the client or The Cheeky Butlers™.

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